Customers can return their order, in whole or in part, within 14 days of receiving the package to obtain a refund or exchange. Items must be returned in their original condition, without signs of use, washing, or alteration. Footwear soles must be free of any signs of wear. To initiate a return, register your order at the following Link. Our team will provide return shipping instructions via email. Return shipping costs are at the customer's expense and are non-refundable.

Refunds will be issued upon receipt and quality control of the returned items. Refunds will be issued in the same currency and using the same payment method as the original purchase. For orders paid with a credit card, processing times may vary depending on the issuing bank.

In the case of returns from countries outside the European Union, any customs duties or handling fees paid to the courier for receiving the return will be deducted from the total amount refunded to the customer.

NB: shipping costs are non-refundable.